Select-A-Seat announces fee increase and expanded services

Select-a-Seat, the Treasure Valley’s longest-serving and only locally-based ticketing agency, will phase in service fee increases after May 1 on tickets costing $20 or more and phone orders. The fee increases will vary from $1-$2 depending on the price of the ticket and the method of purchase — walk-up outlet, phone or Internet. A $1 per-order charge will also be added to phone orders.

To continue providing low-cost ticketing services to local community groups, Select-a-Seat will not increase fees on tickets under $20, except for the $1 per-order phone charge. Select-a-Seat provides services to local venues such as Knock ‘Em Dead theater, the Starlight Mountain Theater, the Western Idaho Fair and area churches and nonprofit organizations, some which charge as little as $1-$5 for their tickets.

Select-a-Seat service fees will still fall below the national average, said Select-a-Seat director Rod Edmiston. “Select-a-Seat will continue to provide Idaho customers and venues with exceptional and cost-efficient service on par with national ticketing agencies,” he said.

Some of the reasons Edmiston cited for the fee increase are improved support and service at ticket outlets, installation of new computer hardware to increase Internet ticket-sale capacity, and Web site redesign to give customers more flexibility and features.

“We have to keep up with changes in technology if we are going to provide the level of service our customers desire,” said Edmiston, referring to Select-a-Seat’s Web site, which was launched 14 months ago. “The new system we’re planning will handle transactions more quickly, increase customers’ options in choosing seating and purchasing tickets for multiple events, and provide enhanced services such as e-mail notification of upcoming concerts.”

Select-a-Seat serves major venues in the greater Boise area including The Pavilion at Boise State University, Bronco Stadium, the Morrison Center, the Bank of America Centre and the Idaho Center. Tickets may be purchased at the box offices of those venues, by phone, Select-a-Seat’s Web site at www.idahotickets.com, or at 23 ticket outlets from Ontario to Twin Falls. Albertson’s stores provide the majority of those outlets.

Select-a-Seat is an auxiliary enterprise of Boise State University.

Arbiter Staff

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